FAQ's
1. What products does JOMOCHIC offer?
At JOMOCHIC, we specialize in jewelry and accessories, including a wide range of exquisite pieces such as earrings, necklaces, bracelets, rings, and more. Our collection is curated to cater to various styles and preferences.
2. How can I place an order?
To place an order, simply browse our catalog, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you can enter your shipping information and payment details to complete your order securely.
3. What payment methods does JOMOCHIC accept?
We currently accept payments through PayPal for a secure and convenient checkout process. PayPal allows you to pay using various methods, including credit/debit cards and bank transfers.
4. How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
5. What is the return policy at JOMOCHIC?
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, please contact our customer service team at jomochicvip@163.com within 30 days of receiving your order for assistance with returns or exchanges.
6. Do you offer international shipping?
Yes, we offer international shipping to select countries. During checkout, you can select your country/region to view the available shipping options and associated costs.
7. How can I stay updated on new products and promotions?
Subscribe to our email list to receive updates on our latest products, promotions, and exclusive offers. Simply enter your email address on our website to join our mailing list.
8. How can I contact JOMOCHIC's customer service?
If you have any further questions or require assistance, please reach out to our customer service team at jomochicvip@163.com. We are here to help you with any inquiries or concerns you may have.
If you have any other questions that are not addressed here, feel free to contact us, and we will be happy to assist you. Thank you for choosing JOMOCHIC for your jewelry and accessories needs.